FreshChain — Cold Chain Monitoring & Fleet Telemetry
IoT platform for end-to-end temperature, humidity, and fleet monitoring that prevents spoilage and ensures compliance.
SCOPE
What We Did
Device & Sensor Integration
Deployed calibrated BLE temperature/humidity sensors, door/tilt sensors, and GPS trackers across trailers and hubs.
Gateways & Connectivity
Implemented LoRaWAN + BLE gateways with LTE backhaul, QoS, offline buffering, and secure provisioning at scale.
Cloud Ingest & Data Pipeline
Built MQTT ingestion, rules engine for thresholds/geofences, time-series storage, and retention tiers.
Alerts, Workflows & Dashboards
Role-based dashboards (operations, QA, drivers) with real-time KPIs, mobile push/SMS alerts, and audit trails.
OTA & Fleet Management
Over-the-air firmware updates, fleet policies, battery health tracking, and device lifecycle automation.
Driver Mobile App
Offline-first app for alert acknowledgements, route notes, corrective actions, and photo evidence.
Outcomes Delivered
Temperature excursions reduced by 60%
Spoilage costs reduced by 35%
On-Time/In-Full (OTIF) delivery up 22%
MTTR reduced by 40% with guided workflows
Automated HACCP/FSMA compliance reports per route
Fleet-wide visibility and fewer customer claims
BRIEF
FreshChain operates a national refrigerated fleet and regional warehouses moving perishable goods on tight SLAs.
They needed continuous cold-chain visibility, automated compliance, and faster incident response—without adding operational overhead.
CHALLENGE
Limited real-time visibility into temperature excursions across mixed hardware and geographies.
Manual logs and delayed reporting created compliance risk (HACCP/FSMA) and customer disputes.
Patchy connectivity between warehouses, rural routes, and urban canyons; strict battery constraints for sensors.
Rapid scaling required zero-touch provisioning, firmware management, and cost-efficient data retention.
FreshChain implemented an end-to-end IoT platform with secure devices, resilient connectivity, and actionable data:
SENSORS & SECURE PROVISIONING
Calibrated BLE sensors and trackers provisioned with unique identities (X.509), lifecycle policies, and automated enrollment.
CONNECTIVITY & EDGE GATEWAYS
LoRaWAN + BLE gateways with LTE backhaul, store-and-forward buffering, and geofence awareness for uninterrupted telemetry.
CLOUD INGEST & RULES ENGINE
MQTT ingest to time-series storage, threshold and anomaly rules for temp/door/route events, and event-driven notifications.
OPERATIONS APPS & COMPLIANCE
Role-based dashboards, driver mobile app, automated HACCP reports, and OTA firmware for continuous improvement.
Key results & impact
The comprehensive strategy delivered exceptional results across all key performance indicators, positioning FreshChain as a leader in its market.
Fewer Temp Excursions
Early detection and corrective actions before thresholds are breached.
Spoilage Cost Reduction
Data-driven interventions and verified cold-chain custody reduce losses.
MTTR Improvement
Guided workflows and on-device acknowledgements accelerate response.
Compliance Pass Rate
Automated HACCP/FSMA reporting with auditable trail per shipment.
From Machines to Measurable Outcomes
FreshChain’s unified IoT platform turns telemetry into action—protecting product quality, reducing waste, and proving compliance from warehouse to last mile.